Create Invoices or Draft GAU Allocations
๐ Need to bill members or create drafts? Use the Mass Billing Wizard with configurable finalization to create invoices or draft allocations.
- Open billing campaign โ 2. Launch Mass Billing Wizard โ 3. Navigate to confirmation โ 4. Set finalize toggle โ 5. Confirm & proceed
What you'll accomplish: Generate either draft GAU allocations for review or finalized invoices for member billing using the Mass Billing Wizard's configurable finalization options in about 10 minutes.
๐ Quickstartโ
- Navigate to billing campaign and launch Mass Billing Wizard
- Proceed through wizard steps to confirmation page
- Configure "Finalize Invoice" toggle based on your goal
- Execute billing to create allocations and/or invoices
- Review results on member accounts
โ ๏ธ Before You Startโ
๐ Prerequisites Checklist
- Billing campaign exists with member accounts added
- Charge templates with GAU allocations are configured on campaign
- You have access to the Mass Billing Wizard
- You understand the difference between draft allocations and finalized invoices
- Campaign members are properly selected for billing
๐ก Understanding Invoice vs Draft Allocation Creationโ
Two Billing Modes:
- Draft Mode (Finalize Invoice = Off) - Creates GAU allocations only
- Final Mode (Finalize Invoice = On) - Creates GAU allocations AND invoices
Draft GAU Allocations:
- Purpose: Review and validation before sending invoices
- Use cases: Testing charge templates, staff review, approval processes
- Benefits: Can be modified or deleted before finalizing
- Next steps: Can be converted to invoices later
Finalized Invoices:
- Purpose: Official billing to members for collection
- Use cases: Routine billing, pre-approved charges, automated processes
- Benefits: Formal audit trail, member can view and pay
- Next steps: Payment processing and collection activities
๐ Detailed Instructionsโ
Step 1: Access Billing Campaignโ
- Navigate to the Campaigns tab
- Open your configured billing campaign
- Verify campaign has charge templates and members
Step 2: Launch Mass Billing Wizardโ
- Click the Mass Billing Wizard button on campaign detail page
- Wait for wizard interface to load
- Proceed through initial wizard steps:
- Account selection
- GAU allocation configuration
- Amount verification
Step 3: Navigate to Confirmation Pageโ
- Complete all preliminary wizard steps
- Reach the final Confirmation Page
- Review billing summary and member allocations
Step 4: Configure Finalization Settingโ
โ๏ธ Finalization Toggle Options
Finalize Invoice = OFF (Draft Mode)
- โ Creates: GAU Allocation records only
- โ Benefits: Review before finalizing, modify amounts, test scenarios
- โ Use when: Need approval, testing templates, uncertain about amounts
- โ Next steps: Can finalize individual allocations later
Finalize Invoice = ON (Final Mode)
- โ Creates: GAU Allocation records AND Invoice records
- โ Benefits: Complete billing process, members can view/pay immediately
- โ Use when: Ready for billing, amounts confirmed, routine processing
- โ Next steps: Payment processing and member communication
Choose Your Mode:
- Locate the "Finalize Invoice" toggle on confirmation page
- Set toggle based on your goal:
- Off - Create drafts for review
- On - Create finalized invoices
- Verify toggle setting before proceeding
Step 5: Execute Billing Processโ
- Review all campaign members and amounts one final time
- Click "Confirm and Proceed" to execute billing
- Wait for processing completion and success messages
- Note confirmation details for each processed account
Step 6: Review Resultsโ
For Draft Allocations (Finalize = Off):
- Navigate to member account records
- Check "Accounting Allocations" tab for new GAU allocation records
- Review amounts and GAU assignments
- Modify allocations if needed before finalizing
For Finalized Invoices (Finalize = On):
- Navigate to member account records
- Check "Invoices" tab for new invoice records
- Check "Accounting Allocations" tab for supporting allocation records
- Verify invoice details and member accessibility
โ How to Know It Workedโ
For Draft Mode Success:
- โ GAU Allocation records appear on member accounts
- โ Allocations show draft/unfinalized status
- โ No invoice records created yet
- โ Amounts and GAU assignments are correct
For Final Mode Success:
- โ Invoice records appear on member accounts
- โ GAU Allocation records support the invoices
- โ Members can view invoices in portal (if enabled)
- โ Complete billing audit trail exists
Verification Steps:
- Check multiple accounts to ensure consistent processing
- Review allocation amounts match campaign configuration
- Verify GAU assignments are correct for accounting
- Test member access to invoices (if finalized)
๐ Troubleshootingโ
โ No Invoices Created
Problem: Expected invoices but only see GAU allocations
Solutions:
- โ Check finalize toggle - ensure it was set to "On"
- โ Review wizard steps - may have been set to draft mode
- โ Verify permissions - ensure you can create invoice records
- โ Check validation rules - may prevent invoice creation
โ Missing GAU Allocations
Problem: No GAU allocation records created
Solutions:
- โ Verify charge templates - ensure campaign has valid templates
- โ Check GAU assignments - templates must have GAU allocations
- โ Review member selection - ensure accounts were selected in wizard
- โ Check processing errors - review any error messages from wizard
โ Partial Processing Success
Problem: Some accounts processed successfully, others failed
Solutions:
- โ Review error messages - identify specific failure reasons
- โ Check account status - inactive accounts may be skipped
- โ Verify permissions - some accounts may have access restrictions
- โ Process failed accounts individually using single-account billing
โ Cannot Access Mass Billing Wizard
Problem: Mass Billing Wizard button not available or functional
Solutions:
- โ Check campaign type - ensure campaign is configured for billing
- โ Verify permissions - ensure access to mass billing features
- โ Review campaign status - campaign may need to be activated
- โ Check charge templates - wizard may require configured templates
๐ก Best Practicesโ
- ๐งช Test First - Use draft mode for new charge templates or complex billing
- ๐ Review Process - Use drafts when approval workflows are required
- โก Direct Billing - Use final mode for routine, pre-approved billing
- ๐ Quality Control - Always review a sample of results regardless of mode
- ๐ Communication - Inform members about upcoming invoices before finalizing
- ๐ Documentation - Record decisions about draft vs final mode usage
Strategic Mode Selection:
- Draft for new processes - Test billing before going live
- Draft for approvals - When finance team needs to review first
- Final for routine billing - Membership dues, recurring fees
- Final for urgent billing - When immediate invoicing is needed
Workflow Integration:
- Combine with approval processes - Use drafts in approval workflows
- Coordinate timing - Plan finalization timing with member communication
- Monitor results - Track which approach works best for different billing types
- Train staff - Ensure team understands when to use each mode
Quality Assurance:
- Sample testing - Always review sample results before large billing runs
- Amount verification - Verify amounts match intended billing
- Member communication - Prepare member support for billing questions
- Error handling - Have procedures for addressing processing failures